Welcome to Rwanda's Trade Information Portal More information
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The Rwanda Trade Information Portal is managed by the Rwanda Revenue Authority under the auspices of the National Trade Facilitation Committee

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info This step is completed by a clearing agent
Customs declaration is registered and assessed by a clearing agent appointed by the exporter of goods. The clearing agency and/or trader are liable for all information declared on customs declaration.

2
Declare cargo & pay fees
(last modified: 20/04/2022)

This step can be completed online

language Apply online

Contact details

e-Single Window

Entity in charge

e-Single Window


Tel: +250 788 185 611    
Email: reswteam@rra.gov.rw   

Expected results

Assessment notice - EX 1
Export declaration
Payment confirmation - export declaration

Requirements

General requirements
1.
Invoice (export) (original)
2.
Packing list (original)
3.
Airway bill (RwandAir) (original)
Additional requirement for export of plants and plant products
1.
Phytosanitary certificate (original)
Additional requirements for export of green coffee
1.
Certificate of origin - coffee (original)
2.
Certificate of quality - coffee (original)
Additional requirement for export of tea
1.
Certificate of origin - tea (original)
Additional requirement for export of animal products
1.
Export certificate for animal products (original)
Additional requirement for export of honey to the EU
1.
Health certificate for export (original)
Additional requirement for export of minerals
1.
Mineral trading license (original)
Additional requirement for export of processed non food products
1.
License (S-Mark) (Simple copy)
2.
Certificate of conformity (S-Mark) (Simple copy)
3.
Test report (certificate of analysis) (original)
Additional requirement for export of processed food products
1.
Export certificate - processed food products (original)
Additional requirements for export of poultry
1.
Veterinary health certificate - poultry export (original)
Additional requirements for export of poultry
1.
Veterinary health certificate - dogs and cats (original)
Additional requirement for export of pharmaceutical products
1.
Export license - pharmaceutical products (original)

Cost RWF 3,000

  RWFexpand_moreexpand_less
  •   RWF
  •   AUD
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  •   CNY
  •   EUR
  •   GBP
  •   INR
  •   JPY
  •   KES
  •   SAR
  •   SGD
  •   USD
  •   ZAR
This is an estimate based on a series of assumptions which you can modify to calculate your own costs:

Cost detail

Estimate your cost

RWF 3,000
fee for processing online declaration
RWF 0
- RWF 2,000 per container
seals are used for containers and box body trucks
Payment methods: , cash , credit cards , check , bank transfer
Payment can be made online on Rwanda Revenue Authority account at any of the commercial banks that provide that service, and via MTN Mobile Money, by selecting payment (#3) and Rwanda Revenue (#6).
Once the payment is made, the Customs office gets an automatic notification in the electronic single window system so they can produce the release documents right away.

Time frame

Legal justification

1.
East African Community Customs Management Act, 2004 (Revised 30th June 2019)
Section 73-75
2.
The East African Community Customs Management Regulations, 2010
Section 88-89
3.
East African Community Common External Tariff 2017

Additional information


Since 2012 Rwanda Revenue Authority uses the Electronic Single Window (ESW) for creating, validating, modifying export, import and transit declarations. Ideally, information on custom declarations is shared between all EAC members since ESW is connected to all EAC partner states online clearing systems. Check with RRA customs unit for an update on the current status of integration.

Currently, only accredited clearing agents are able to access the ESW. The exporter submits all necessary documents to the clearing agent. The clearing agent prepares and submits online export declaration together with supporting documents.
The customs officer verifies both the customs entry and the attached supporting documents.

Recourse: Kigali International Airport

Kigali International Airport

Entity in charge

Kigali International Airport

KN 5 Rd, Kigali
Tel: +250 252 585 845    
Email: info@caa.gov.rw   
Directions: Google maps
Airport Operations Unit

Unit in charge

Airport Operations Unit

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Jennifer Mbabazi

Person in charge

Jennifer Mbabazi

Customs Manager KIA
Tel: +250 788 185 717    

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