Welcome to Rwanda's Trade Information Portal More information
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The Rwanda Trade Information Portal is managed by the Rwanda Revenue Authority under the auspices of the National Trade Facilitation Committee

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Summary print

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Steps (6) arrow_drop_up arrow_drop_down
Contracting a clearing agent  (1) expand_more expand_less
Clearance of consignment  (3) expand_more expand_less
Consignment inspection by FDA  (1) expand_more expand_less
Obtain good exit note  (1) expand_more expand_less

Physical verification (and sampling where necessary)
(last modified: 12/11/2020)

Contact details

Entity in charge

Customs Service Department - Rusumo One Stop Border Post

P.O. Box 3987, Easter Province
Tel: +250 788 185 500
Email: customs@rra.gov.rw
Website: http://www.rra.gov.rw/
Directions: Google maps

Unit in charge

Customs - Rusumo Office

Mon: 00:00 - 00:00
Tue: 00:00 - 00:00
Wed: 00:00 - 00:00
Thu: 00:00 - 00:00
Fri: 00:00 - 00:00
Sat: 00:00 - 00:00
Sun: 00:00 - 00:00

Person in charge

Food and Drugs Authority Inspection Officer

Expected results

FDA electronic validation FDA electronic validation
Home consumption declaration with FDA stamp and signature by inspector


1. 01 - Libre deuda de patente
Physical presence
of the clearing agent or the importer

Time frame

Waiting time in queue: Max.  30mn
Attention at counter: Min.   10mn - Max.   30mn

Legal justification

1. Law nº 003/2018 of 09/02/2018 establishing Rwanda Food and Drugs Authority and determining its mission, organisation and functioning
Law nº 003/2018 of 09/02/2018 establishing Rwanda Food and Drugs Authority and determining its mission, organisation and functioning
Article 8.6

Additional information

Once the FDA Inspection Officer has checked the consignment and import documents, he / she signs and puts a stamp on the declaration document and validates in the electronic single window.
If a product from an EAC country is new on the market and doesn't have a standardisation mark permit, it is put under seal and a sample is sent to FDA laboratory for testing.
During the testing process, the consignment will remain in Magerwa or at importer's warehouses and will only be released if found complying. Goods found not complying shall be rejected and detained. Importer may be allowed to re-export or destroy the consignment, under supervision of a Revenue Investigation and Enforcement Department officer.

Recourse: Rwanda Food and Drugs Authority

Entity in charge

Rwanda Food and Drugs Authority

Nyarutarama Plaza - KG 9 Avenue, Kigali P.O Box 1948
Tel: 9707 / +250 789 193 529
Email: info@rwandafda.gov.rw
Website: https://www.rwandafda.gov.rw/web/
Directions: Google maps

Unit in charge

Pharmacovigilance and Food Safety Monitoring

Mon: 07:00 - 17:00
Tue: 07:00 - 17:00
Wed: 07:00 - 17:00
Thu: 07:00 - 17:00
Fri: 07:00 - 15:00

Person in charge

Jose Edouard Munyagaju

Division Manager, Food and Drugs Inspection Compliance
Tel: +250 788 857 525
Email: jmunyagaju@rwandafda.gov.rw
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