Welcome to Rwanda's Trade Information Portal More information
rw en
Official government website

The Rwanda Trade Information Portal is managed by the Rwanda Revenue Authority under the auspices of the National Trade Facilitation Committee

This is a secure website using https

A lock ( ) or https:// means you're safely connected to the website.

Share sensitive information only on official, secure websites.

Summary print

Preview & Print

Properties

Steps (4) arrow_drop_up arrow_drop_down
Clearance of consignment  (4) expand_more expand_less

2
Declare cargo
(last modified: 14/11/2018)

Contact details

Entity in charge

Customs Service Department - Gatuna Office

P. O. Box 3987, Northern Province
Tel: +250 788 185 731
Email: customs@rra.gov.rw
Website: http://www.rra.gov.rw/
Directions: Google maps

Unit in charge

Customs - Gatuna Office

Mon: 00:00, 00:00
Tue: 00:00, 00:00
Wed: 00:00, 00:00
Thu: 00:00, 00:00
Fri: 00:00, 00:00
Sat: 00:00, 00:00
Sun: 00:00, 00:00

Person in charge

Customs officer

Expected results

Declaration note - EXS 1
Assessment notice - simplified export

Requirements

1. 01 - Libre deuda de patente
Invoice (original)
2. 01 - Libre deuda de patente
Packing list (original)

Cost RWF 500

RWF expand_more expand_less
  • RWF Add Name Here
RWF 500
computer processing fee
Payment methods: cash

Time frame

Attention at counter: Min.   5mn - Max.   20mn

Legal justification

1. East African Community Customs Management Act, 2004 (Revised 30th June 2019)
East African Community Customs Management Act, 2004 (Revised 30th June 2019)
Section 73-75
2. The East African Community Customs Management Regulations, 2010
The East African Community Customs Management Regulations, 2010
Sections 88, 89
3. East African Community Common External Tariff 2017
East African Community Common External Tariff 2017

Additional information

Since 2012 Rwanda Revenue Authority uses the Electronic Single Window (ESW ) for filing, issuing and modifying export and import declarations. Ideally, information on custom declarations would be shared between all EAC members; but at the moment, the ESW is only linked to Kenya’s online clearing system. Check with RRA customs unit for an update on the current status of integration.

Currently, only certified clearing agents are able to access the ESW. The exporter submits all necessary documents to the clearing agent. The clearing agent prepares and submits online export declaration together with supporting documents.
The customs officer verifies both the customs entry and the attached supporting documents. After the verification by RRA officer, the clearing agent receives a declaration note with a reference number to be used by the bank during payment.

By letting the customs agent know where your export product is destined, you will receive a certificate of origin that is applicable to that export market.

Recourse: Customs Service Department - Gatuna Office

Entity in charge

Customs Service Department - Gatuna Office

P. O. Box 3987, Northern Province
Tel: +250 788 185 731
Email: customs@rra.gov.rw
Website: http://www.rra.gov.rw/
Directions: Google maps

Unit in charge

Customs - Gatuna Office

Mon: 00:00, 00:00
Tue: 00:00, 00:00
Wed: 00:00, 00:00
Thu: 00:00, 00:00
Fri: 00:00, 00:00
Sat: 00:00, 00:00
Sun: 00:00, 00:00

Person in charge

Eugene Rukinga

Customs Manager Gatuna
Tel: +250 788 545 586
Email: eugene.rukinga@rra.gov.rw
Powered by eRegulations ©, a content management system developed by UNCTAD's Business Facilitation Program and licensed under Creative Commons License