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Steps (6) arrow_drop_up arrow_drop_down
Contracting a clearing agent  (1) expand_more expand_less
Clearance of consignment  (3) expand_more expand_less
RALIS inspection  (1) expand_more expand_less
Obtain goods exit note  (1) expand_more expand_less

certification bar

Consignment inspection by RALIS
(last modified: 12/06/2019)

Contact details

Entity in charge

Customs Service Department - Rubavu (Poids Lourds)

Gatuna Border P. O. Box 3987 , Northern Province
Tel: +250 788 185 500 / 3004
Directions: Google maps

Unit in charge

Customs - Rubavu (Poids Lourds)

Mon: 06:00, 22:00
Tue: 06:00, 22:00
Wed: 06:00, 22:00
Thu: 06:00, 22:00
Fri: 06:00, 22:00
Sat: 06:00, 22:00
Sun: 06:00, 22:00

Person in charge

RALIS Officer


1. 01 - Libre deuda de patente
Plant importation permit (original)
2. 01 - Libre deuda de patente
Phytosanitary certificate - import (original)
3. 01 - Libre deuda de patente
Physical presence
of the clearing agent or the importer

Time frame

Waiting time in queue: Max.  10mn
Attention at counter: Min.   10mn - Max.   30mn

Legal justification

1. Law N° 16/2016 du 10/05/2016 on plant health protection in Rwanda
Law N° 16/2016 du 10/05/2016 on plant health protection in Rwanda
Article 3-24

Additional information

The RALIS representative checks whether the consignment is still in good conditions and if it is accompanied with all necessary authorisations / permits.
Once verifications are complete and successful, the RALIS representative approves the goods release in the Electronic single Window; therefore informing the customs that the consignment clearance can proceed.
In case the consignment or related documents do not comply with import permit specifications, the consignment will be intercepted and taken into quarantine for further testing, or may be re-exported or destroyed on the expenses of the importer.

Who certified this information ?

Beatrice UWUMUKIZA, 20/12/2017

Recourse: Rwanda Agriculture and Livestock Inspection and Certification Services (RALIS)

Entity in charge

Rwanda Agriculture and Livestock Inspection and Certification Services (RALIS)

P.O Box 621 , Kigali
Tel: +250 788 154 500

Unit in charge

Office of the Director General

Mon: 07:00 - 17:00
Tue: 07:00 - 17:00
Wed: 07:00 - 17:00
Thu: 07:00 - 17:00
Fri: 07:00 - 15:00

Person in charge

Eng. Beatrice Uwumukiza

Director General
Tel: +250 788 848 410
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