of the importer
Attention at counter:
- Max. 30mn
Law N° 31/2017 of 25/07/2017 establishing Rwanda Inspectorate, Competition and Consumer Protection Authority and determining its mission, organisation and functioning
Once the RICA Inspection Officer has checked the consignment and import documents, he / she signs and puts a stamp on the declaration document and validates in the electronic single window.
If a product from an EAC country is new on the market and doesn't have a standardisation mark permit, it is put under seal and and a sample is sent to RICA headquarters for testing.
During the testing process, the consignment will remain in Magerwa or at importer's warehouses and will only be released if found complying. Goods found not complying shall be rejected and detained. Importer may be allowed to re-export or destroy the consignment, under supervision of a Revenue Investigation and Enforcement Department officer.